about ixpat.com contact us advertise on ixpat.com
guangzhou classifieds
in association with:
hongkong auf gut deutsch
guangzhou auf gut deutsch
expat jobs in china
expat jobs in china

currency converter

(for indication only)

you are here: » guangzhou » classifieds » careers

 powered by 

30 Jobs offered   |   0 Resumes   |  
    |   Help & Terms  

18-Aug-2017, Ad#: 17769, Views: 1048
Category: Customer Service

Service Coordinator (m/w) (Fulltime)
DMG MORI Machine Tool Trading Co., Ltd.
Job location

Company introduction
DMG MORI is the leading machine tool manufacturer with over 12'000 employees worldwide. In China there are several service and sales areas with over 340 employees and more than 15'000 installed machine tools.

Job description
Major Duties & Responsibilities:
1) Coordinating service activities, including:
a) Answering & transferring phone calls from customers;
b) Update and maintain service data in the ERP system, analyzing the data and forwarding them to billing team responsible person;
c) Provide customers out of warranty with service contract and SP quotation;
d) Check the account balance with customers and responsible for collect money on weekly basis;
e) FAP collecting support;
f) Consolidate DSR, export to ERP system & process with service Tips.
2) Obtaining regular progress updates for work orders.
3) Coordination with finance and responsible on service case A/R collection.
4) Support the Spare Return Part Collection.
5) Local office administration support if necessary

Local Chinese

1) College degree in office administration or relative majors;
2) Good knowledge of office administration, working experience in multinational corporation is preferred;
3) Practical knowledge of Office tools, can operate BaaN IV, ERP LN and databases;
4) Good attitude, clear expression, good ability of organization and coordination, independent and flexible.
5) Good knowledge of written and spoken English

DMG MORI Machine Tool Trading Co., Ltd.
Mr. Philipp Knobelspiess

Website: http://www.dmgmori.com

Please mention "Workster.com Ad#17769" in your cover letter when applying for this position. 

  beijing  changchun  chengdu  dalian  dongguan  hangzhou  kunming  nanjing  ningbo  qingdao  sanya  shanghai  shenyang  shenzhen  suzhou  tianjin  wuxi  xi'an  xiamen  asia pacific  middle east & africa  western europe  eastern europe  north america  south america 
catch eyes!
click your ad's upgrade button to top-list it here for 2 weeks.

premium careers

expat readings